Delivery and shipping

Shipping information

FREE DELIVERY ON ALL ORDERS ABOVE £175, EURO 215 and A$ 350

300 Species offers free standard delivery worldwide on all orders above £175, Euro 215 and A$ 350. This value is deemed to be the final amount at the checkout, after any discounts have been applied.

United
Kingdom
Europe USA/Canada Australia Rest of
World
Standard £5 (2-3
business
days)
Royal Mail
£10 (2-6
business
days)
DHL Global Mail or Royal Mail
£10 (5-11
business
days)
DHL Global Mail or Royal Mail
£10 (6-15
business days )
DHL Global Mail or Royal Mail
£10 (6-15
business days)
DHL Global Mail or Royal Mail
Express £10 (next
business day)
DPD or DHL Express
£15 (1-3
business
days)
DHL Express
£15 (3-5
business
days)
DHL Express
£25 (3-5
business days)
DHL Express
£25 (3-5
business days)
DHL Express

When paying in £, A$ or Euro shipping costs will be calculated at checkout.

Delivery Information

Due to Covid-19 there are temporary service adjustments affecting the global delivery network.  This can result in delivery delays and is beyond our control.  We appreciate your patience.

300 Species delivers worldwide using both standard and express methods. Options will be provided at checkout.  All orders are despatched from Europe.  If we are experiencing a high volume of orders delivery may be delayed by a few days.  Please allow additional days in transit for delivery or alternatively select the express method.

Delivery times are not guaranteed and indicate an approximation only.

All deliveries are tracked and must be signed for. For this reason we cannot deliver to PO Boxes.

You will be notified by email with your Order Confirmation and then Despatch Confirmation. This will contain all necessary tracking details, depending on delivery method selected.

If your delivery address is outside of the United Kingdom, your order may be subject to import duties and taxes, which are levied when the delivery enters the country or reaches the delivery address. You will be responsible for payment of any such import duties and taxes.

It is the responsibility of the customer to provide a correct and valid delivery address. Neither 300 Species nor the delivery company will be deemed liable for failure to deliver the order should the delivery detail be invalid. If a redelivery is incurred as a result of this, all costs will be payable by the customer.

Orders are dispatched Monday to Friday. Goods will be delivered directly to the customer. It is your responsibility to check the delivered goods and then sign the delivery slip. This confirms acceptance of the order and assumes fulfilment is complete.

If you are not at the delivery address and unable to sign for the goods, a card will be left with details of redelivery and/or collection. It is the responsibility of the customer to make further delivery arrangements.

All goods leave our facility in perfect condition. If upon delivery the condition of the packaging or the goods is incomplete in any way, you should not sign for the good and notify us immediately.